services menu

 

Chat Rooms

Chat is a great tool for creating an engaging online community. In fact, forty percent of visitors to a web site want to connect with other visitors to discuss the site’s content, services, and products, according to Jupiter Communications.

Interact with customers directly from your web site.  Provide real-time interaction and relationship building between community members.  Leverage chat technology to reduce manpower costs for sales or technical support.   Host free or pay moderated chat  events.

Feature Benefit
Profanity Filtering
3 levels of control.
Build professional/family/child-oriented systems.
Automated Moderation
Our Big Brother module can record all conversation. Optionally it can announce itself - a great way to get irritating user to straighten up right away.
Provide a safe, professional chat atmosphere.
Invisible Moderation
Administrators can monitor chat rooms while being "invisible" to chat participants.
Know what members are saying when you are not present.
Rotating Banner Ads
Display ads while users chat
Take advantage of advertising and sponsorship opportunities as users tend to stay in chat longer than any other service.
Context-Sensitive Chat Ads (tm)
Ad Management software identifies keywords in chat and displays "in-chat" hyperlink ads for products or services.
Take advantage of a powerful advertising opportunity.  Users are much more likely to act on an ad that relates to the subject of conversation.

Businesses can use chat keywords in a chat support area to offer links to knowledge-base articles.

Unique

Worldlink
Seamlessly link to other netVillage chat communities within the chat room. Links appear as just another chat room channel.
Increase value of discussion content while retaining your brand and control. 

For example, a school could provide a special link with another school overseas.  A community portal could link to a related site for a special chat event.

Click here for details on Worldlink

Unique

Unique Chat Action Lists per Chat Room
Each chat room can have its own set of action commands.
Extend chat room communication specific to your business needs.  For example, a school can create an action command "raise hand".
Private Rooms for Each User
Each user can have their own chat room.
Allow members to control their own chat environment.
Room Restrictions
Restrict rooms to certain levels of users.
Allows host to segregate by subject, age, gender, or anything you wish.
Event Moderation
Restrict speaking participants in a room to only speaker and moderators.
Host live chat events for special guest speakers, conferences, live discussion panels.
Administration
Full administration capabilities via a web browser.
You'll have complete control over your chat rooms without requiring you to install special software or plug-ins.
Multiple Administration Levels
You can enlist others to maintain chat rooms through administrator roles.
Efficient and labor saving. Delegate maintenance tasks as appropriate.
Rich HTML messages
Allow users to insert HTML tags in chat messages. Optionally you can turn this feature off.
Allow members to enhance conversation with web links, photos, and files.
HTML and Java based interface
Frames / No-Frames Interface
Members with advanced browsers can take advantage of the latest browser technology, while you still provide support for all others with HTML based protocols.
Forum Integration
Users can optionally switch to linked to public discussion groups
Seamless integration with other services.
Optional Credit Based Accounting

Charge/reward users for:

  • unique room entry / exit message
  • access to chat features (below)
Offer premium "pay" services.

Click here for details...

Locks and Keys Access control
Allows you to prohibit access to services and features:
  • private chat with other members
  • invite other members to chat rooms
  • use chat actions
  • forget a user
  • ignore a user
  • change entry / exit message
  • change room action commands
  • edit a user's chat profile
  • use chat admin commands
  • zap / suspend / delete chat users
  • post credits to users
  • send HTML tags in chat messages
  • the ability to chat at all

 

Encourage use of premium "pay" services

 

To take a tour of the Chat application, click here.