We offer a Credits based
e-commerce system across all community services. Credits are a communitys unit of
currency. They are the mechanism by which For-Profit systems can charge for additional or
premium services (not-for-profit systems can use credits to regulate user activities
behind the scenes). A user maintains an electronic
wallet (in the form of 'credits' applied to his account) and uses this currency across all
community services. Credits are drawn down automatically from this account for
any fee-based services used on the system.
For example, a customer can deduct credits to place an ad
in the classifieds, deduct some more to purchase a product from the mall, and finally
deduct another amount to download a special file from the File Libraries - and all payment
and deductions happens transparently to them.
Besides providing customers the convenience of not
having to use a credit card for every transaction, it is the way you can
surcharge for premium areas in your online community. Click here to see how netVillage is designed to make you money.
Credits
increase
a communitys e-commerce throughput:
· People are more
inclined to spend intangibles
· Credits can be
pre-purchased, allowing the host to earn income on monies not yet spent
· Risk of sale loss
is reduced as the customer decision-point is less distressed, as a real
credit card is not involved
· Lower credit card
transaction fee costs (A customer can fill his
electronic wallet with credits through a single credit card transaction, and subsequently
purchase items free from nickel and dime transaction charges)
Using credits can increase your e-commerce throughput.
People are often more inclined to spend intangible "credits" (that they have
already paid for). Using "credits" puts less risk on the sale as the decision
point is less dramatic than pulling out a credit card.
Using credits can also lower costs by saving on credit card
transaction fees. A customer can fill his electronic wallet with credits through a single
credit card transaction, and subsequently purchase items free from nickel and dime
transaction charges.
Credits
enable vendors and marketers to establish e-centives
programs, accumulating points for members who perform desirable activities. Customers or
prospects can be rewarded for various activities by using credits / points for discounted
or free merchandise.
Applying Credits to User Accounts
A users account can be posted a positive number of credits which is
drawn down by the users activities on your system. Alternatively, a user's account can hold a negative balance
of credits (debt) which becomes more negative with the user's activities.
Credits can be applied to user accounts in many ways:
- The community host or staff can manually
post credits from the remote sysop menu. You might do this, for example, if a member sent
in a check for services.
- The system can automatically
give a new user credits when he signs up. For example, a
portal specializing in sports issues might give first-timers a small amount of credit. To
make it interesting, the system could let them view but not participate in chat and
forums, and view but not download the offerings in File Libraries. That way, first-timers
get a teaser of features and benefits of the system.
- Members can purchase credits to spend on premium services or
products from the system's "Credit Store".
This is a great convenience to both the host and the member. The member benefits
from 1 payment being able to be used across many services, and the host receives
pre-payment for services.
- Various community services
can optionally post credits to a member's account. For example, the Polls service can post
credits upon completion of a poll. The File Library can reward members with credits for
submitting files
- Members can transfer credits to other
members. This is a powerful Viral Marketing technique as users encourage and
enable others to participate in premium service areas.
Our service is designed with for-profit, surcharged-based
portals in mind. Every service has built into it options for surcharging: Charge for
a special event chat with a celebrity, participation in a special forum, even sending an
email - the options are endless!
Click here to see additional
e-commerce options available to you. |